Leaders in Tech and Ecommerce
We interview some of the best entrepreneurs, experts and executives in the tech and eCommerce space. We want to share their perspective on the current trends, their stories about success and failure and how they attract and recruit talent. Our aim is to keep it real and simple - share the relevant lessons and have an open conversation. Follow-ups on our website for more details: https://www.alcottglobal.com/
Leaders in Tech and Ecommerce
#89: Future-Proofing Service Supply Chains with Chad Hawkinson of Baxter Planning
*Hosted by Andrei Palamariu*
Together with Chad Hawkinson, Chief Innovation Officer at Baxter Planning, we discussed the current trends and innovations in the service supply chain space.
Chad shared how Baxter Planning helps companies optimize spare parts management, reducing inventory by 25% and saving customers over $500 million in 2024. We also discussed their focus on AI and machine learning for forecasting and digital twin simulations to improve resiliency.
Some of their notable successes include a 20% improvement in first-time fix rates for Beckman Coulter. Chad also shared some of their upcoming products, including real-time visibility tools, AI-driven ETAs, and a module for budget-constrained planning. He also emphasized the importance of specialized solutions for service parts management.
Discover more details here.
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